Refund & Return Policy
mmsbijbari.com
Effective Date: 10-07-2026
At mmsbijbari.com, we are committed to providing high-quality seeds for plants, trees, and fruits. Due to the nature of our products, our refund and return policy is designed to be fair, transparent, and practical for both our customers and our business.
1. Nature of Products
Seeds are natural, living products, and their germination and growth depend on various factors such as soil quality, weather conditions, watering, and care. Therefore, we cannot guarantee 100% germination for every seed.
2. Return Eligibility
We accept returns only under the following conditions:
- You received damaged or defective seeds
- You received the wrong product
- The product packaging is unopened and in original condition
To be eligible for a return:
- You must contact us within 3 days of delivery
- You must provide clear photos or videos as proof
3. Non-Returnable Items
We do not accept returns in the following cases:
- Opened seed packets
- Change of mind after purchase
- Improper storage or handling after delivery
- Germination failure due to environmental or user-related factors
4. Refund Policy
Refunds are applicable only if:
- Your return request is approved after review
- The issue is verified by our support team
Refund options may include:
- Full refund
- Partial refund
- Replacement of the product
Refunds will be processed within 5–7 business days after approval.
5. Replacement Policy
In cases where:
- You received the wrong item
- Seeds were damaged during shipping
We will offer a free replacement of the same product, subject to availability.
6. Order Cancellation
- Orders can be canceled before shipment
- Once the order is shipped, cancellation is not possible
7. Shipping Costs
- Return shipping costs must be borne by the customer unless the error is from our side
- In case of wrong or damaged items, we will cover the shipping cost
8. Contact Us
For any refund or return requests, please contact us:
Website: mmsbijbari.com
Email: mmsbijbari@gmail.com
Phone: 01352906430
By purchasing from mmsbijbari.com, you agree to this Refund & Return Policy.